• E-Care Customer Care Portal

  • UL 864 Compliance

  • ISO Certified

  • Service/Technical Support

Summit Systems Technologies customers are supported by a secure, customer service portal that provides the ability to query and download customer specific invoices and transaction statements, in print-friendly PDF format. All customers are supplied with a distinct security code that will allow them to access the site and register for this program.

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Summit Systems Technologies control panels are now UL 864 9th Edition compliant. This important new ‘UL Standard for Control Units and Accessories for Fire Alarm Systems’ requires a range of new system enhancements and SECUTRON now meets or exceeds the requirements.

The Summit Systems Technologies is ISO 9001:2000 certified. This internationally recognized certification, together with rigorous compliance testing needed to meet the requirements of all North American approval agencies’ (including UL/ULC, FM, CSFM and MEA) assures you of our highest commitment to product integrity.

This web site has been designed to fully support your needs for Technical Support. A complete set of documentation (including Data Sheets, Manuals, FAQs and Installation Guides) are posted on each product page. To search product pages, click on ‘Products’ in the navigation bar above or enter the product model number in the ‘Search Field’ (top right of page) or Click Here to access Fire products or Click Here to access Communications products.

For a complete list of documentation and software downloads, click on the ‘Manuals and Downloads’ link at the bottom right of this page. For Return Authorizations, Click Here for Terms and Conditions or Click Here for information regarding the Authorization Process.